Start by contacting us
Contact Afre’ Belle before returning a product so the appropriate next steps can be confirmed.
Email info@afrebelle.com with your order number, the item concerned and a short description of the issue.
CUSTOMER CARE
Returns & Exchanges
Contact us before returning or altering a wig so we can review the order and explain the appropriate next steps.
Check the wig before use
When your order arrives, confirm the product, selected options and condition before wearing, cutting, colouring, installing or otherwise altering it.
Product-specific review
Returns and exchange eligibility can depend on the circumstances and product condition. Afre’ Belle will review the request against the store policy and applicable consumer rights.
Australian Consumer Law
Our returns and exchange policy does not exclude any rights you may have under the Australian Consumer Law.
Nothing on this page is intended to limit consumer guarantees or other rights that apply under Australian law.